Refund Policy – tvnadoiptv.ca

Effective Date: November 22, 2025

At TVNado, we are committed to providing high-quality IPTV services in Canada. This Refund Policy explains our terms regarding cancellations, refunds, and subscription issues.

1. Refund Eligibility

• Refunds are available only if your TVNado IPTV subscription cannot be activated due to technical issues on our side.

• Refunds are not provided for service interruptions caused by your internet connection, incompatible devices, or unauthorized use.

• Refunds are not provided if you change your mind after successfully accessing your subscription.

2. How to Request a Refund

To request a refund:

1. Contact our support team.

2. Provide your subscription details, order ID, and reason for the refund request.

3. Our team will review your request and respond within 48 hours.

3. Refund Process

• Approved refunds will be processed using the same payment method used for the original purchase.

• It may take 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

4. Subscription Cancellation

• You may cancel your subscription at any time.

• Cancellation prevents future billing but does not automatically entitle you to a refund for the current billing period.

• Ensure you cancel before the next billing cycle to avoid being charged for the following month.

5. Contact Information

If you have questions about our Refund Policy or need assistance:

Contact our support team